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About Us

Our Ethos

To provide care with warmth, dignity and compassion. We believe in respecting our residents’ wishes, to provide dedicated person centered care whilst giving residents the right to make their own decisions. We strive to ensure Broughton Lodge is a place where residents feel a sense of contentment each and every day.

Every member of our team shares the same goal of providing the highest standards that are paramount in ensuring residents are offered the best possible care in a friendly and courteous manner. We believe we can best support our resident’s choices and aspirations by creating individualised care plans and designing activities that will engage and inspire.

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Quality of Care

We understand that quality is crucial to everything we do. Everyone at Broughton Lodge has a personal and professional commitment to providing excellent care. We like to think we are always willing to go the extra mile to make a difference to the lives of our residents. We believe that truly excellent care must start with the individual, and their actions and sense of responsibility.

It is our staff who create the homely environment that Broughton Lodge is known for, and we do our best to support them in everything they do.

Always Improving

We are dedicated to making improvements wherever we can, and are never satisfied with status quo. We ensure that everything we do is continually reviewed. We get regular feedback from residents, their families and visitors. On the rare occasion we find any shortcomings, we are quick to review what happened and put them right.

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